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Privacy Policy ProjectCraft

We are committed to protecting your privacy and ensuring the security of your data. This policy is designed to explain how we collect, use, and protect your personal information.

Last Updated: August 18, 2026

ProjectCraft respects your privacy and is committed to protecting your personal information and project data.

This Privacy Policy explains how information is collected, used, stored, and protected when you use the ProjectCraft website, ProjectCraft Cloud, ProjectCraft Desktop, and related ProjectCraft services.

1. About ProjectCraft

ProjectCraft is an engineering project management platform designed for contractors, real estate developers, engineers, technical offices, project managers, and construction teams.

ProjectCraft may be provided through different editions, including:

  • ProjectCraft Desktop
  • ProjectCraft Cloud
  • ProjectCraft demonstration environments
  • ProjectCraft websites and related online services

The way information is processed may vary depending on the edition and features used.

2. Information We May Process

Depending on how you use ProjectCraft, we may process limited information such as:

  • Name
  • Email address
  • Account information
  • Company or organization information
  • License information
  • Subscription status
  • Application version
  • Device-related technical information
  • IP address when technically necessary
  • Activation and license verification information
  • Support requests and communications

We process information only when reasonably necessary to provide, operate, secure, maintain, license, update, or support ProjectCraft.

3. ProjectCraft Desktop

ProjectCraft Desktop is primarily designed to operate locally on the user's Windows computer.

Project and engineering data created in the desktop application may include:

  • Projects
  • BOQs
  • Price analyses
  • Contracts
  • Material quantities
  • Interim payment certificates
  • Schedules
  • Cash flow information
  • Store and procurement records
  • Daily reports
  • Engineering calculations
  • Project documents and related records

This information is generally stored locally on the user's computer.

ProjectCraft does not automatically upload the contents of users' engineering projects to ProjectCraft servers unless a specific online feature explicitly requires it.

Users remain responsible for maintaining appropriate backups and protecting access to their locally stored project information.

4. Licensing, Trial and Activation

ProjectCraft Desktop may communicate with ProjectCraft servers for software-related purposes such as:

  • Software activation
  • Free trial validation
  • License verification
  • Subscription status verification
  • License security
  • Fraud prevention
  • Version checking
  • Software updates
  • Technical support

For these purposes, ProjectCraft may process limited technical information necessary to identify and validate the software installation.

This information may include:

  • License identifier
  • Application version
  • Device-related identifier
  • Activation status
  • Trial status
  • Subscription status
  • Date and time of activation or verification
  • Technical information necessary to validate the software license

This information is not used to access or analyze the contents of the user's engineering projects.

5. ProjectCraft Cloud

When ProjectCraft Cloud is used, authorized user and project information may be stored and processed using secured hosting infrastructure.

Cloud information may include:

  • User account information
  • Project data
  • BOQs
  • Contracts
  • Reports
  • Schedules
  • Engineering records
  • Uploaded files
  • User roles and permissions
  • Operational information necessary to provide the service

Organizations using ProjectCraft Cloud are responsible for assigning appropriate access permissions to their users.

6. Account Information

When an account is required, ProjectCraft may collect information such as:

  • Name
  • Email address
  • Company name
  • User role
  • Account permissions
  • Authentication information

Authentication credentials are handled using appropriate security measures.

7. How We Use Information

Information may be used for the following purposes:

  • Providing ProjectCraft services
  • Authenticating users
  • Activating software licenses
  • Managing free trials
  • Validating subscriptions
  • Maintaining application security
  • Providing software updates
  • Diagnosing technical issues
  • Responding to support requests
  • Preventing unauthorized or fraudulent use
  • Improving application reliability
  • Meeting applicable legal or regulatory obligations

ProjectCraft does not sell personal information.

8. Engineering and Project Data

ProjectCraft treats engineering and project information as user-controlled and confidential data.

ProjectCraft does not sell, rent, or use customers' engineering project data for third-party advertising.

For ProjectCraft Desktop, project information generally remains locally stored on the user's computer.

For ProjectCraft Cloud, access to project information is controlled by the applicable account, company workspace, and user permissions.

9. Payment Information

Payments for ProjectCraft products or subscriptions may be processed by third-party payment providers, including Lemon Squeezy where applicable.

ProjectCraft may receive limited transaction-related information required to:

  • Confirm a purchase
  • Activate a license
  • Validate a subscription
  • Provide customer support

Such information may include:

  • Transaction status
  • Customer email
  • Product purchased
  • Subscription status
  • License entitlement

ProjectCraft does not normally receive or store complete credit or debit card numbers.

Payment providers, including Lemon Squeezy where applicable, process payment information according to their own privacy policies and security practices.

10. Third-Party Service Providers

ProjectCraft may use trusted third-party providers when necessary for functions such as:

  • Software distribution
  • Payment processing, including Lemon Squeezy where applicable
  • Website hosting
  • Cloud infrastructure
  • Email delivery
  • Licensing
  • Security
  • Technical support

These providers may process limited information only as necessary to provide the applicable service.

ProjectCraft does not authorize these providers to use ProjectCraft user data for unrelated advertising purposes.

11. Microsoft Store

ProjectCraft Desktop may be distributed through the Microsoft Store.

When downloading, installing, or updating ProjectCraft through Microsoft services, Microsoft may independently process information relating to:

  • Microsoft accounts
  • Store usage
  • Device information
  • Downloads
  • Installation
  • Updates
  • Purchases

Such processing is governed by Microsoft's own privacy policies and terms.

ProjectCraft does not control information independently collected by Microsoft through the Microsoft Store.

12. Website Cookies

The ProjectCraft website may use cookies or similar technologies when necessary for:

  • Login sessions
  • Security
  • Language preferences
  • Website functionality
  • Performance
  • Analytics, where enabled

Users may manage cookies through their web browser settings.

Disabling certain cookies may affect the operation of some website features.

13. Technical and Usage Information

ProjectCraft may process limited technical information necessary to:

  • Identify software errors
  • Maintain security
  • Verify licenses
  • Check software versions
  • Improve application reliability

ProjectCraft does not intentionally collect the contents of engineering project data for advertising or behavioral profiling.

14. Data Storage

ProjectCraft Desktop project data is generally stored locally on the user's computer.

ProjectCraft Cloud data may be stored using hosting or infrastructure providers used to operate the service.

Data storage locations may depend on the edition used, technical infrastructure, and applicable service providers.

15. Data Retention

Information is retained only for as long as reasonably necessary for purposes including:

  • Providing ProjectCraft services
  • Maintaining software licenses
  • Managing subscriptions
  • Providing support
  • Maintaining security
  • Complying with applicable legal or accounting obligations

Locally stored ProjectCraft Desktop data remains under the user's control.

Users may delete locally stored projects, databases, exports, and backups according to their own requirements.

Uninstalling ProjectCraft may not automatically remove user-created files, exported documents, or backups stored outside the application installation directory.

16. Data Security

ProjectCraft uses reasonable technical and organizational measures designed to protect information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Unauthorized disclosure
  • Destruction

However, no software application, computer system, internet connection, or data storage technology can guarantee absolute security.

Users are responsible for maintaining appropriate security for their own computers, networks, passwords, user accounts, and backups.

17. Data Sharing

ProjectCraft does not sell personal information.

Information may be shared only when reasonably necessary with:

  • Service providers
  • Payment processors
  • Hosting or infrastructure providers
  • Software distribution platforms
  • Professional advisers
  • Regulatory or legal authorities when required by applicable law

Only information reasonably necessary for the applicable purpose is intended to be shared.

18. International Data Processing

Some service providers used by ProjectCraft may process information in countries other than the user's country.

Where applicable, such processing is subject to the privacy, security, contractual, and legal safeguards provided by those service providers and applicable law.

19. Children's Privacy

ProjectCraft is designed for professional engineering, construction, project management, and business use.

ProjectCraft is not directed specifically toward children and does not knowingly seek to collect children's personal information for advertising or profiling purposes.

20. Your Privacy Rights

Depending on applicable law and your location, you may have rights regarding your personal information, including the right to request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion where applicable
  • Restriction of certain processing
  • Information about how your information is used

Requests may be subject to legal, contractual, technical, or security limitations.

For data stored solely within ProjectCraft Desktop on your own computer, you generally control and manage that information directly.

21. Software Updates

ProjectCraft may periodically check for:

  • Software updates
  • Application version information
  • Security updates
  • License-related information

These checks may transmit limited technical information required to determine application version, license status, or update availability.

22. Changes to This Privacy Policy

ProjectCraft may update this Privacy Policy from time to time to reflect:

  • Changes to ProjectCraft features
  • New services
  • Technical changes
  • Security improvements
  • Changes to service providers
  • Applicable legal or regulatory requirements

When this Privacy Policy is updated, the revised version will be published on the ProjectCraft website and the "Last Updated" date will be changed accordingly.

23. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or ProjectCraft's handling of personal information, please contact:

ProjectCraft

Website:

https://projectcraft.net

Privacy Policy:

https://projectcraft.net/en/privacy.php?lang=en

Email:

support@projectcraft.net